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From our modest beginnings as a single neighborhood hardware store, Lowe’s has grown to become a respected FORTUNE 50 ® industry leader with more than 1,500 locations and 200,000+ employees.
It’s no secret that the secret to our success is our exceptional people. That’s why we work hard to make sure that every Lowe’s employee has the tools and training they need to build a rewarding career and promising future with our company. Lowe’s is dedicated to helping our employees maximize their existing skills, and develop new talents and leadership abilities, through specialized programs including our:
New Employee Training Program
New Leader Training Program |
| New Employee Training Program |
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| The New Employee Training Program (NETP) is a comprehensive training program designed to align employees’ experiences with Lowe’s culture, vision and strategic initiatives. Throughout the first 90 days of employment, newly hired employees will participate in a series of meetings and training sessions that will help familiarize them with Lowe’s working environments and culture, and educate them on the Company’s history, vision and values. |
Meet the New Team (Week 1)
Getting to know a new environment and meeting new team members is a great way to start off on the right foot. During the first week of employment, new hires meet with their hiring Manager and team, and begin the transition into their new department and role. |
New Employee Orientation Session (NEO) (Week 1 or Week 2)
In NEO, new employees are introduced to each other, and are given a guided tour of the specifics of Lowe’s Customer Support Center (CSC). Informative presentations include discussions of our rich history, exciting present and our goals for the future. |
CEO Meeting (First 90 days)
As part of the NETP, new employees are given the opportunity to meet Lowe’s Chairman and CEO Robert Niblock, who provides a deeper understanding of our drive for exceptional customer service through Lowe’s culture, vision and values. |
“A View from the Field” Session (First 90 days)
A View from the Field allows new employees to meet with a Senior Executive, who will provide details on the store environment and how our corporate infrastructure functions and prospers across our network of 1,525 + stores in 50 states and beyond. This is vital information as participants prepare for the next step in the NEW Process, the Store Visit. |
Store Visit Experience (First 60-90 days)
Better educated and prepared, new employees will become an active participant in a local Lowe’s store. The Store Visit Experience puts participants on the front line of the store environment, experiencing the day-to-day intricacies of how a Lowe’s store operates. Employees will see, and interact first-hand with our most important asset, our customer. |
Executive Follow-up Session
The final step in the NETP Process is a meeting with a Lowe’s executive. This meeting will close the loop on Lowe’s overall welcoming process. It will also allow participants to ask any questions, and provide feedback on the process in general. |
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| New Leader Training Program |
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The New Leader Training Program (NLTP) is required for all internal employees who are newly promoted to a Manager position, and all newly hired, external Managers and Directors. The program focuses on Lowe’s Leadership Culture and practical tools that will assist in a smoother transition to a leadership position. Over the course of this dynamic 4-week, 5-session program, participants focus on areas such as developing leadership and communication skills, and maximizing tactical applications and resources.
Week 1 - “Lowe’s Communication and Leadership”
Week 2 - “Building and Developing Your Team”
Week 3 - “The Four Roles of Leadership”
Week 4 - “Lowe’s Tactical Applications” |
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