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At Lowe’s, our success, and our reputation as a respected industry leader, are built largely on our dedication to exceptional customer service. We take great pride in creating great customer experiences within our retail stores. That’s why we seek talented, can-do individuals who share our commitment to excellence, and who desire an environment where accomplishment is rewarded, and where opportunity is nearly limitless.
Customer Service positions within our stores are available in the following areas:
Help ensure overall operational integrity of the store, with oversight of vital functional areas such as the Cash Office, Return Desk, Receiving and RTM. Mentor and guide employees, ensuring all are well-trained and capable of performing assigned duties. Provide exceptional and responsive service, greeting and acknowledging all customers in a friendly, professional manner.
Leverage knowledge of company’s mission, purpose and goals, as well as completed training, into effective management of store employees and support of store manager. Assume responsibility for all store functions, activities and employees. Ensure that rigorous standards for customer service, merchandising, operational safety and security are met. Achieve stated sales margin goals, while managing expenses within predetermined budget criteria.